Shipping policy
We want your SnoozeRide to reach you fast and safely. Here is everything you need to know about how we ship.
Shipping Costs
- Standard Shipping: FREE on all orders
- Express Shipping: $6.95 (priority handling, where available)
Delivery Time
Orders are typically delivered within 3–8 business days. Business days are Monday through Friday, excluding public holidays.
During peak seasons (including Black Friday, Cyber Monday, and the holidays) and in periods of severe weather, carriers may experience short delays. We will always do everything we can to get your order to you on time.
Order Processing
Orders placed before the daily cutoff are processed the same or next business day. Orders placed on weekends or holidays are processed the next business day.
Order Tracking
As soon as your order ships, you will receive a confirmation email with your tracking number. Tracking may take 24–48 hours to show movement after you receive it. If you have not received a tracking email, please check your spam or promotions folder, or contact us.
Where We Ship
We ship to all addresses in the United States, including P.O. boxes. We also ship to many international destinations. International orders may be subject to customs duties, import taxes, or fees charged by the destination country; these are the responsibility of the customer.
Multiple Items
If you order more than one bed or add-on, your items may arrive in separate packages. You will receive tracking for each package.
Shipping Protection
Shipping Protection can be added at checkout. It covers your order if it is lost, stolen, or damaged in transit; we will send a free replacement. See our Refund & Return Policy for details.
Incorrect Addresses
Please make sure your shipping address is correct before completing your order. Contact us within 12 hours if you need to change it. We are not responsible for orders delivered to an incorrect address entered at checkout.
Lost or Delayed Packages
If your tracking has not updated for 10 or more business days, or your package shows delivered but you cannot find it, email us at snoozeride1@outlook.com with your order number and we will help right away.